Returns & Exchanges
We want you to be completely satisfied with your copperware, which is why we offer a 30-day return policy on all our handcrafted mugs and home accessories. If your order doesn't meet your expectations, simply return it in its original packaging for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack with Care
Place the copper mugs securely in their original box with all protective padding to prevent scratching or denting during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing